Leadership Flagship
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.~ John Quincy Adams
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Category: Customer Service
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By John Jantsch -Marketing Consultant, Speaker, & Best-Selling Author of The Commitment Engine: Making Work Worth It @ducttape Managing the Curve of Expectation Expectations set and met are what make you a hero Expectations are almost everything. Meet them, and people are mostly happy. Exceed them, and they are mostly overjoyed. Fail to meet them, and…
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by Margaret Wood 7/21/2017 How important is it getting customer feedback? How do you approach receiving and leveraging customer feedback?
Leadership Flagship 