Leadership Flagship

Leadership Flagship

If your actions inspire others to dream more, learn more, do more and become more, you are a leader.~ John Quincy Adams

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Category: Customer Service

March 9, 2021March 9, 2021 M. Wood

Yes, Pronouncing Other People’s Names Correctly Does Matter

October 12, 2017October 13, 2017 M. Wood

7 Customer Support Responses to Avoid

August 31, 2017September 6, 2017 M. Wood

Managing Expectations

July 17, 2017 M. Wood

Customer Feedback – Leveraging the Negative

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Recent Posts

  • Business Skills That Play an Important Role at Home and at Work March 30, 2021
  • 13 Signs of High Emotional Intelligence March 10, 2021
  • Yes, Pronouncing Other People’s Names Correctly Does Matter March 9, 2021
  • The Cost of a Bad Hire Can Be Astronomical February 8, 2021
  • What 12,000 Employees Have to Say About the Future of Remote Work February 8, 2021
  • Sustaining productivity in a virtual world February 8, 2021
  • Turning Good Employees into Great Leaders – The Practical Way! January 30, 2021
  • 8 Best Practices to Improve Agile Procurement: Preparing for Procurement Volatility March 9, 2020
  • Some of the worst advice given to Millennials July 13, 2019
  • Why Some People Succeed Almost All the Time July 13, 2019

Top Posts & Pages

  • 200 More Useful Phrases for Performance Reviews
  • THE TOP 50 COMPLIMENTS FOR TEAM MEMBERS
  • 80+ Self Evaluation Performance Phrases
  • 50 New & Innovative Performance Review Phrases
  • 6 Steps to Successful Negotiation
  • 100 USEFUL PHRASES FOR PERFORMANCE REVIEWS
  • The Pros and Cons of Promoting from Within
  • What 12,000 Employees Have to Say About the Future of Remote Work
  • What (Not) to Do When Your Underperforming Employee Requests Medical Leave
  • When Your Boss Just Won’t Listen

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