• 5 Tips for Building and Managing a Remote Team

    By: Adam Taylor Feb 16, 2022

    Remote work is more popular than ever, and the trend doesn’t appear to be going away. In fact, many in-person jobs have become at least partially remote. Working from home benefits workers by cutting down on commute times and allowing a more flexible schedule for a better work-life balance. Hiring remote workers benefit your real estate investment business, too, as a number of studies show that remote workers tend to be happier and more productive than their in-person counterparts.

    That said, building and managing a team of remote workers isn’t exactly like building and managing an in-person team. Try these helpful tips from Leadership Flagship to boost your remote workforce success.

    Get Started

    If you’re just starting your business, you’ll need to select a business entity. Choices include forming a corporation, limited liability company, or sole proprietorship. Another step you’ll need to take is getting an employer identification number (EIN) for your business. An EIN number is required for your business if you want to hire employees, open a bank account, or get financing. Instead of filing on your own, you can simplify the process by letting a service handle your EIN application.

    Now’s the time to find software that can help you run your business more efficiently and effectively. For example, an income verification API can help reduce fraud by authenticating customer identities and balancing information which ensures you’ll get paid promptly for your services.

    Hire Wisely

    Being selective and putting thought into your real estate investment company’s recruitment and hiring process is a given for both traditional and remote workers. However, according to Greenhouse, if you attempt to build a team of remote workers using the same hiring principles you would apply to in-person employees, you’ll likely be hurting your company’s chances of success. For example, when work is being done online, outstanding communication skills and quickness of responses are often more important traits than years of experience in the field.

    Market Your Business to Recruit the Best Talent

    When you’re looking to add remote workers to your team, keep in mind that you’re no longer limited by geography. There is a much larger talent pool potentially available to help you grow your business. Of course, that also means that you’ll need to reach prospective workers.

    To do that, invest in marketing your business. Video marketing services are effective in the online community, where most remote workers spend much of their time. To find high-quality video marketing services, turn to online platforms that allow you to review service costs and turnaround time estimates for various video marketing teams, as well as compare reviews for video marketing professionals. Social media and other types of online marketing professionals are also a wise investment to help your business reach the largest number of potential recruits.

    Prioritize Communication

    Communication is critical to success, both in hiring and in managing a team of remote workers. Establish regular patterns of communication that your workers can rely on. Different people often embrace different communication methods, so make sure that there are many channels available to everyone. One of the most effective ways to bring everyone together and centralize communication efforts is by setting up an accessible and efficient platform for projects, correspondence, and task management. Implement an online workspace that all workers can access quickly and easily.

    Set Clear Expectations

    Like in traditional workplaces, being clear about what’s expected of each worker is key to successful team management. Clarity is especially important for remote workers, who lack workplace chatter, connections, body language, and other factors that in-person workers often use to assess whether they’re meeting expectations. Be sure that each member of your remote team understands what’s expected of him or her and offer lots of feedback to make sure that everyone is on the same page. As a bonus, Harvard Business Review notes that positive feedback goes a long way toward helping workers feel appreciated, which tends to boost job productivity.

    For many companies, remote work appears to be the new face of employment for the foreseeable future. Adjusting your business practices to succeed in recruiting and managing remote teams can pay off for your business by keeping it sustainable throughout the coming years.

  • What Do You Do When Negotiations Are Unsuccessful?

    Margaret Wood 11/12/2021

    A great negotiator accepts that they will not win every negotiation. Even if they can’t close the sale, being gracious during the acceptance process allows all parties to walk away with their dignity.

    Reaching an Impasse

    Walking away from the bargaining table does not necessarily signal defeat or weakness. On the contrary, by being reasonable and accepting that there is more than one positive solution, you are perceived as an understanding individual who would make a great business partner. When structuring an alternative plan, make sure to consider the other party’s pain points to sweeten the deal and ensure it is to both party’s benefit.

    If the negotiations appear to have reached an impasse, trying to force closing is to no one’s advantage. By accepting that further negotiation at that time is not in anyone’s best interest, you stand a better chance of re-scheduling when some of the issues have been resolved.

    Becoming a Great Negotiator

    Trust, respect, and integrity are essential when it comes to succeeding in business. A good negotiator considers alternatives set forth from both sides and is open to compromise.

    If it becomes evident that the negotiations have stalled, have both sides identify their pain points. Using a checklist to manage issues, goals, and objectives can be remarkably effective. Download a Word-to-PDF converter to facilitate document processing. Ask questions if the other party’s language or presentation is unclear. Invite input and feedback–consider best-case, worst-case, and bottom-line walk away scenarios.

    Avoid negotiations that have no real chance of success–perform your due diligence and avoid committing to negotiations that don’t provide a realistic path to achieving your company’s goals. Ensure that your contract is polished and that the details are accurate. 

    Building a Relationship

    Sometimes, unsuccessful negotiations can stem from a lack of rapport. Building a solid relationship is crucial to successful negotiations, cultivating understanding and flexibility; this creates a more collaborative environment, facilitating resolution and implementation.

    Unpredictable Situations

    Sometimes, factors beyond your control can derail negotiations—or the deal is not as attractive as it was initially thought to be. Helping others understand some issues that need to be addressed gives you the best chance to resolve those issues and move forward.

    Here is an excellent example of a deal not as attractive as was initially thought. You interview with a company, negotiate a salary, and they call you back two more times, each time interviewing with higher-level management. It’s not until the third interview that you are told the position you initially interviewed for is no longer available, but an entry-level position is open for half the salary.

    Personalities Get in the Way

    Negotiations can get heated, making it difficult to achieve any compromise or agreement. The key is to remain calm, get everyone re-focused and continue the talks in a civilized manner. If this is not possible, keep in mind that walking away from the table is always an option.

    Your Chamber of Commerce

    If you are looking to grow your business and forge new relationships with other companies in the community, consider joining your local Chamber of Commerce, as well as others—immerse yourself into groups of the best business leaders and uncover great business opportunities.

  • “Don’t Take It So Personally” Is the Ultimate Gaslighting Insult—According to Experts

    The phrase “don’t take it so personally” might sound innocent enough, and is often used with the best of intentions, but it’s also used by gaslighters as a classic way of asserting control and spreading self-doubt in relationships.

    Stylist: Anna Brech

    The phrase “don’t take it so personally” might sound innocent enough, and is often used with the best of intentions, but it’s also used by gaslighters as a classic way of asserting control and spreading self-doubt in relationships.

    Whether it’s a partner during an argument or your mum simply trying to help, the phrase “don’t take it so personally” is bandied about an awful lot in life.

    In some cases, we can all be guilty of overreacting – no-one likes perceived criticism, after all. It’s hard not to be defensive. But it’s also worth bearing in mind that this is a classic tactic that gaslighters reach for in their mission to control.

    Gaslighting – a form of emotional abuse by which someone seeks to make their victim question their own reality and sanity – can be frustratingly hard to spot

    Telling someone not to take something personally isn’t always gaslighting, of course. Good intention and hopeful protection of others’ feelings is often the meaning behind the phrase. But in an eye-opening new article on the topic, Edinburgh-based therapist Dr. Claire Jack says that manipulators give themselves away by the use of certain telltale phrases. And “don’t take it so personally” typically counts among these as a major red flag in this context.

    “Gaslighters love to cut you to the core and say some deeply hurtful things,” Dr. Jack writes in Psychology Today. “When you react with anger, upset, or indeed in any way, they criticize you for taking what they’ve said personally.

    “Variations on this include telling you that you’re ‘overly sensitive’ or ‘can’t take a joke,’” she continues. “What the gaslighter is doing in all these cases is invalidating your experience.”

    Taking Away Agency

    In the case of gaslighting specifically, the key problem with “you’re overreacting” or similar phrases is that, used in the wrong context, it can take away your ability to own your own feelings. Regardless of how justified other people think your reactions are or aren’t, they exist as exactly that – yours. It’s not up to anyone else to tell you how you feel, or how legitimate those feelings are.

    The issue is that the more someone tells you you’re being over-sensitive, the more you can start to think they may have a point; and simultaneously, the more you might start to doubt yourself. And that, of course, is exactly what the gaslighter wants.

    “After a while you begin to believe they actually do have a point, particularly if their criticisms are rooted in a fear you have,” psychotherapist Stephanie Sarkis, author of Gaslighting: How To Recognize Manipulative and Emotionally Abusive People tells well being website thehealthy.com.

    At the same time, zoning in on your “overreaction” is a game of smoke and mirrors for gaslighters. If they can make you question your everyday emotional responses to their hurtful comments, they also get to shift focus and shield their own poor behavior. 

    “The idea is to turn the attention away from their bad behavior by making it about you doing something wrong,” says Sarkis.

    The Disguised Insult

    The situation becomes all the more murky because the “don’t take it so personally” response can fall under a category of disguised insults in problematic relationships. That is to say, it’s subtle and all the more damaging because you’re not quite sure whether you’re actually being slighted or not.

    “This form of abuse can be subtle,” Katie Ghose, former chief executive of Women’s Aid told Stylist in an interview about gaslighting last year. “Some of the signs to watch out for include: if you are second-guessing yourself all the time, feel confused, find yourself always apologizing to your partner, you are having trouble making simple decisions and find yourself withholding information from friends and family so you don’t have to explain or make excuses for your partner.”

    Against this backdrop of uncertainty, the idea that you may have overreacted seems to hold more credence. As psychology author Jeffrey Kluger points out in Time, there is a close relationship between this kind of gaslighting phrase and passive aggression, too.

    “The social contract under which the rest of us live has a special provision passive-aggressors have added just for themselves,” Kluger writes. “It typically comes in the form of a ‘but’ clause, like, ‘I don’t want to sound mean, but…’ ‘I hope you don’t think I’m insensitive, but…’ ‘Not to be judgmental, but…’ after which they say something mean, insensitive or judgmental — and sometimes all three at once.”

    These types of expressions mask a darker intent: they may seem innocent enough at face value, but they can be used to air resentment, anger or – in the case of gaslighters – to hold ultimate power.

    “My feelings are my feelings”

    So, what to do if you feel like you’re being gaslighted with phrases such as “don’t take it so personally”? The first step is to trust your gut. You know how something makes you feel; trust yourself to know the difference between a remark that is constructive versus one that is hurtful for the sake of it. 

    If you start to notice a pattern of “you’re too sensitive” comebacks from the same person (typically someone close to you like a partner), it’s worth making a note of it. Take a step back: are you really being hypersensitive? Or does the issue lie with the person throwing about labels? 

    Approaching a trusted outside party is another vital step. “If you feel like might have been gaslighted, the answer to that is validation,” psychologist Dr. Gabriela Sadurní Rodríguez writes in The Psychology Group.

    “Go to a trusted individual to give you feedback about what you have been going through. It is helpful to be honest about your experience (notice any urges to withhold information or lie to potentially protect the gaslighter) and to get someone else’s perspective.”

    “Surround yourself with friends and family that are in healthy and loving relationships,” therapist and author Marianne Vicelich told Stylist when we asked about dealing with toxic relationships. “This will remind you that ‘good love’ is out there so you can raise the bar of what you accept in a relationship.

    “A relationship should not be a source of drama and excitement: seek your thrills elsewhere,” she adds.

    Dr. Rodríguez also recommends some simple yet effective comeback phrases that can stop gaslighters in their tracks. These include “This is my experience and these are my emotions” and “I feel like I’m not being heard, and I want some space”.

    Gaslighters are present in all walks of life, and in all types of relationships, but their toxicity can be surprisingly tricky to see. People who try to take ownership or make judgements over your emotions are one early warning sign; because your feelings belong solely to you.

  • 5 Ways to Get, Establish, and Build Business Credit

    By: Margaret Wood Sept. 15, 2021 11:04AM

    A small business credit survey conducted in 2019 by the Federal Reserve found that 53% of companies that had applied for new financing did not obtain the amount they requested.

    Building strong business credit takes a lot of hard work—but is worth the effort. Having a line of credit on standby or a business credit card can provide entrepreneurs with the opportunity to take advantage of an expansion, an opportunity to buy equipment or inventory at significantly discounted prices, launch marketing campaigns, hire employees, and help tide them over during those periods the economy hits a slump or accounts pay too slowly. 

    This article will walk you through the five steps you can take to get, establish and build your business credit:

    1. Obtain an employer identification number (EIN)
      • Banks require an EIN to open a bank account if not a sole proprietorship
      • EINs are required to incorporate
    2. Put your business on the map
    • Choose a business name and address
      • Perform a name search for availability with the state
    • Open a business bank account
    • Get a business phone number
    • Create an entity – Corporation or LLC
    • Register your business name with the state (not if Corp or LLC)
    • Name agent for your corporation or LLC
    • Get licenses and permits

          3. Establish a positive credit history with vendors and suppliers

    • Secure terms with 3-5 vendors; pay bills on time all the time
    • Not all vendors report to a credit bureau; secure terms with some that do
    • Positive credit history can help mitigate the need to sign a personal guarantee for a business loan

         4. Open a business credit card

    • Find a card with promotional offers and payback within the promotional period
    • If your card offers rewards, pay with the card, build up those reward points and always pay back ahead of schedule.

          5.  Give serious consideration to incorporating

    • This will help you separate your personal credit profile from your business profile.
    • It will also separate your personal and business credits.
    • It makes it easier to get approved for a loan or Line of Credit.
    • Get better terms on Loans or Lines of Credit.

    What is Business Credit?

    Strong business credit accounts will help you establish your business presence quickly. Monitor your credit closely. Payment information on your business credit report is often more detailed than on your personal credit report.

    A significant number of small business owners have found errors in their credit reports. Diligently monitoring your business credit history can help you spot any items that aren’t accurate. If you do find an error, be sure to file a dispute with the reporting agency

    Once you’ve established your business accounts, check to see if you have a credit report with any of the commercial reporting agencies:

    • Dun & Bradstreet
    • Equifax
    • Experian

    Businesses have credit reports and scores. The companies listed above keep score of your outstanding balances, high/low balances, dates-to-payments, bad debts and other credit information; creditors, insurance companies, lenders, suppliers access this information when evaluating your creditworthiness,

    In business, good relationships with vendors and suppliers are like having gold in the bank. The better your relationship, the more likely you are to avoid pre-paying for items or services. Securing payment terms with vendors/suppliers that report to credit reporting agencies will also help establish a positive business credit history.

    Pay on time every  time

    This mantra is the #1 rule in any credit situation–paying your bills promptly demonstrates reliability and dependability. Late payment histories or severely delinquent accounts will negatively impact your credit rating and business credit profile.

    Business credit cards

    Business credit cards tend to have higher and even no limits—use them discreetly. It’s very easy to overextend your business finances with these lines of credit. REMEMBER: Just because the credit is available doesn’t mean you should use it.

    Get incorporated

    Incorporating effectively separates you, your credit profile, and your financials from your business. Operating as a sole proprietor puts your personal assets at risk since everything is associated with you as an individual—people can sue personally.

    Avoid co-mingling expenses

    Only spend money from your business checking account for business expenses; avoid using a personal account to pay for business expenses as well. By following this guidance, you will also make tax preparation much more manageable.

    The bottom line on getting business credit

    The importance of having good business credit cannot be overstated–make establishing it and building your business credit a priority. Much like a reputation, a business credit score isn’t built overnight. Keep tabs on your credit report to ensure that your credit scores are increasing. Financing deficiencies were more noticeable among younger companies or those with weak credit portfolios. Most lenders won’t extend a traditional business loan until a business is two years old.

  • Can You Go to Jail for Road Rage?

    by Margaret Wood Tuesday, Sept. 14, 2021

    The short answer is: it depends.

    While you may not go to jail (unless additional charges, such as assault, are added), road rage is still considered a criminal offense. There are many rude drivers and clueless people on the road. Combined with lack of sleep, stressful lifestyles, a long quarantine period, being late for work or an appointment, and other factors, it should come as no surprise that some drivers lose their temper. These situations can be dangerous, can escalate, and can result in criminal charges.

    Regardless of the reasons, aggressive driving can be dangerous and often result in traffic offense charges; road rage is considered criminal. Some people believe that the over-aggressive behavior displayed in road rage is intended to “teach other drivers a lesson”; under these circumstances, it would appear that a driver engaging in this sort of behavior has the intent to cause harm.

    What is road rage?

    Road rage is aggressive or violent behavior by one motorist to another.

    According to WebMD, “…road rage has happened to more than half of all drivers.” Drivers can become angry without much provocation. Safe drivers can lose their patience just as quickly if someone puts them in danger or is rude, whether intentionally or unintentionally. When the adrenaline starts pumping, lying hard on the horn, shooting the bird, or screaming out of the window are all normal reactions. However, some road rage situations become very confrontational, escalating well beyond this point and involve violence–these situations have evolved into criminal acts.

    Thousands of people across the country are endangered by road rage annually. More people are driving now than ever before–crowding can lead to aggression. People may drive aggressively at some point, i.e., speeding, following too closely, weaving from lane to lane, cutting others off, running red lights, and ignoring traffic signs. The list goes on. However, drivers should understand that there is a legal difference between road rage and aggressive driving. 

    Their aggressive action may not be intentional—they’re just trying to get to their destination faster and mean no harm. 

    Others may have anger management issues. Regardless of the reasons, aggressive driving and road rage are dangerous; they often result in traffic offense charges. 

    Can you sue for road rage?

    If you encounter road rage during work-related activities, you can file for worker’s comp.  Road rage is an offense, so if you are injured due to a road rage perpetrated by another party, you can claim compensation under the Victims of Crime Act of 1984. Threatening or abusing someone verbally may also be classified as verbal assault.

    How should you react to road rage?

    There were several steps to keep in mind that can help you handle irate drivers and diffuse road rage:

    1.  Don’t initiate a car chase
    2.  Remain calm
    3.  Drive to a public place with a lot of people 
    4.  Ignore the angry driver
    5. Call 911 or ask a passenger to call (if you have one)
    6. Don’t get out of your car
    7. If you are being followed, do not drive home – instead, drive to the police station 

     It may not take much for a driver to go from calm to aggressive to over the top, causing them to act irrationally. We can’t predict when we might come in contact with an incompetent/aggressive driver –it’s not something you can prevent. 

    However, here are several tips for minimizing the risk of becoming a road rage target. These include: 

    • Avoid driving when tired
    • Do not tailgate
    • Follow the rules of the road
    • Stay off your phone 

    Safe travels everyone!

    (C) Margaret Wood 2021