Leadership Flagship
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.~ John Quincy Adams
recent posts
about
Tag: relationships
-
THE PSYCHOLOGY OF POWER First there was Bill Cosby’s sexual harassment charges, then the Uber Crisis and CEO Travis Kalanick’s resignation amid an investor revolt and just last month, movie mogul Harvey Weinstein was ousted from Miramax by his own board of directors in light of dozens of sexual harassment allegations. Some of these behaviours…
-
Excerpt from book “Good Boss, Bad Boss” by Robert Sutton,PhD To be a great boss, you’ve got to think and act as if it is all about you; your success depends on being fixated on yourself. Develop and Sustain Self-Awareness This ought to be at the top of the list for every boss. David Dunning,…
-
by: Margaret Wood, Freelancer One of the first things that companies introduce customer support personnel to is: try to put yourself in your customer’s shoes. Why? When people call Customer Support, it’s for one of two reasons: They need help with a problem They have a question In either case, they have reached a level…
-
The effort required to drive culture is often-overshadowed by the quick hits a change in strategy can provide…
-
Excerpt of article by Celeste Headlee Radio Host and Executive Producer at Georgia Public Broadcasting Sometimes a tough conversation spirals out of control— intentions or words are misunderstood, people become angry, feelings get hurt. There’s only one way to move forward: someone has to say they’re sorry.
Leadership Flagship 