• Shield Your Business from Cyber Threats: Leveraging Defender for Endpoint

    By: Margaret Wood 4/4/2023 5:04PM

    Why Endpoint Security Matters

    It is essential for those organizations that want to protect their sensitive data and intellectual property to implement endpoint security measures. By doing so, organizations can reduce the risk of data breaches and other security incidents, resulting in significant financial losses, reputational damage, and legal consequences. 

    What Is Endpoint Security?

    Endpoint Security is the practice of securing a network’s entry points or endpoints to prevent unauthorized access and data breaches. For example, desktop computers, laptops, mobile devices, servers, and other network-connected devices that can be vulnerable to cyber-attacks are considered endpoints. Endpoint security solutions provide a comprehensive defense against diverse types of attacks, such as malware, phishing, ransomware, and other cyber threats that can compromise data confidentiality, integrity, and availability.

    These security solutions typically include software and hardware components that protect endpoints from attacks. Some standard features of endpoint security solutions include antivirus and anti-malware software, firewalls, and intrusion detection and prevention. 

    Why Use Defender for Endpoint?

    Defender for Endpoint is a critical component of endpoint security within the Microsoft ecosystem. In today’s world of malware, zero-day exploits, and zero-hour threats, endpoint security is more important than ever; it is not only about antivirus protection. It encompasses all the ways to protect endpoints and ensures that only authorized users can access the environment, systems, encryption technologies, and endpoint management tools.

    Microsoft’s Defender for Endpoint is an all-encompassing endpoint security solution that goes beyond traditional antivirus software. Defender for Endpoint provides several capabilities to protect your endpoints, including vulnerability management, attack surface reduction, next-generation protection, endpoint detection and response, automated investigation and remediation, and Microsoft threat experts.

    Malware and zero-day threats are ever-present, and endpoint security has become more critical. Threat and bad actors constantly target endpoints to access your environment, making users the riskiest part of any environment. Therefore, it’s essential to have proper endpoint security measures in place to ensure that only the right people can access your environment.

    Defender for Endpoint’s top six features:

    1. Attack Surface Reduction
    2. Automated Investigation and Remediation
    3. Core Defender
    4. Endpoint Detection and Response
    5. Next-Generation Protection
    6. Vulnerability Management

    Endpoint Detection and Response is one of the six capabilities offered by Defender for Endpoint. It is a critical capability that allows organizations to detect and respond to endpoint threats. Endpoint Detection and Response enables organizations to:

    1. Monitor and detect suspicious activity on endpoints
    2. Collect and analyze endpoint telemetry data
    3. Investigate and respond to security incidents

    Endpoint Detection and Response can detect endpoint threats that other security solutions may miss. It can also provide visibility into the root cause of an incident and help organizations respond more effectively.

    Endpoint Detection and Response enables organizations to:

    1. Collect and analyze endpoint telemetry data.
    2. Investigate and respond to security incidents.
    3. Monitor and detect suspicious activity on endpoints. Investigate and respond to security incidents.

    Defender for Endpoint Plans 

    Defender for Endpoint, formerly Advanced Threat Protection or ATP, is available in two Enterprise versions: Plan 1 and Plan 2. 

    Microsoft recommends adopting Defender for Endpoint capabilities in a specific order for best practice.

    Plan 1 is the more basic version available for Enterprise and Business licensing. It provides Attack Surface Reduction and Next-Generation Protection and the ability to use APIs and integration. However, its capabilities are limited compared to Plan 2. 

    Plan 2 includes all the capabilities of Plan 1, is only available for Enterprise licensing and offers additional features such as Endpoint Detection and Response and Automated Investigation and Remediation.

    Additionally, you get access to Microsoft Threat Experts support. Microsoft threat experts are security experts who can help you detect, investigate, and respond to threats within your environment. They provide SME guidance and support to help you respond to attacks quickly and effectively.

    If you’re considering Defender for Endpoint, it’s important to note that Microsoft recommends starting with Endpoint Detection and Response and Attack Surface Reduction, as these are the most critical capabilities to have in place. These two crucial features are not available in Plan 1.

    Defender For Endpoint and The Cloud

    Defender for Endpoint is especially critical for companies that have adopted cloud capabilities. The cloud, by design, is supposed to be easily accessible, and many organizations have implemented cloud capabilities without adequate cloud security measures. Defender for Endpoint helps mitigate this exposure.

    Users are the riskiest part of any environment, and they use multiple endpoints. Attackers often focus on endpoints to gain access. Even if an organization has no remote workers, users may still have access to company data on their mobile devices, making endpoint security essential. Therefore, organizations should consider implementing endpoint security measures that match their cloud capabilities and prevent users from accessing company data off-site.

    Defender for Business 

    Defender for Business provides multi-layered protection that includes endpoint protection, firewall, network protection, and cloud-based protection, leveraging advanced machine learning and behavioral analysis technologies to detect and block known and unknown threats. It also provides real-time protection against phishing attacks and other social engineering tactics. The solution is easy to deploy and manage, providing centralized management and reporting capabilities that allow IT teams to monitor and respond to threats in real time.

    Defender for Vulnerability Management 

    Another specialized cybersecurity solution designed to help organizations identify and prioritize vulnerabilities in their networks and systems is Defender for Vulnerability Management. Defender for Vulnerability Management is a critical tool for organizations seeking to maintain a robust security posture and protect their sensitive data from cyber threats. It uses a combination of automated scanning and manual testing to identify weaknesses in the network infrastructure, web applications, and endpoints. The solution provides detailed reports on vulnerabilities and recommended remediation steps, enabling IT teams to quickly prioritize and address critical vulnerabilities. Defender for Vulnerability Management also provides ongoing monitoring and assessment to ensure that vulnerabilities are mitigated, and new vulnerabilities are identified and addressed promptly.

    In conclusion, Defender for Endpoint is essential for any organization looking to protect its endpoints from cyber threats. Endpoint security encompasses all the ways to protect endpoints and ensure only authorized users can access the environment. When considering which licensing plan to opt for, evaluate which capabilities are most critical for your organization and prioritize accordingly.

  • Renewals and Upselling Strategies for Digital Marketing and Advertising Campaigns: Maximizing Results and Driving Growth

    By: Margaret Wood Friday March 31, 2024 10:04 p.m.

    Renewals and upselling are two key components of digital marketing and advertising campaigns. Reporting involves collecting and analyzing data related to campaign performance, such as website traffic, click-through rates, and conversion rates, to gain insights and inform decision-making. Upselling involves offering clients additional products or services that can complement or enhance their existing campaigns, such as social media advertising or video marketing, to increase revenue and strengthen client relationships.

    Maintaining a healthy and profitable digital marketing and advertising campaign for clients, renewals and upsells are crucial. Partners should approach the process with a clear strategy in mind, identifying critical areas of success and opportunities for growth.

    • To effectively manage renewals and upsells, partners should first look for clear examples of how to approach the process, including what to look for and how often to pitch renewals and upsells. They should also analyze campaign data and metrics to determine what’s working and what products or services could be missing from the campaign.
    • When identifying areas of success, partners should consider metrics such as click-through rates, conversion rates, and return on investment. By analyzing these metrics, partners can determine which products and services generate the most significant results and double down on them. They can also identify any products or services that may be underperforming and adjust or remove them from the campaign accordingly.
    • By identifying clients’ needs and pain points, partners can offer tailored solutions to help clients achieve their goals and drive better results. Additionally, partners should look for opportunities to upsell clients on new or additional products and services. Partners should also educate clients on the benefits of renewing their campaigns and continuing to invest in digital marketing and advertising.
    • To effectively manage the renewal and upsell process, partners should develop clear strategies and processes that address their client’s unique needs and goals. This could involve establishing a regular reporting schedule, reviewing campaign data and performance metrics, conducting customer surveys, and presenting clients with customized solutions that address their pain points or challenges.

    Renewals and upsells should be integral to the digital marketing and advertisingo campaign strategy. By regularly evaluating campaign performance, identifying opportunities for improvement, and offering clients new products and services that align with their goals, partners can help their clients achieve sustained success and stay ahead of the competition.

    Reporting and upselling can help businesses and clients achieve a range of benefits, such as increased revenue, improved customer engagement, and strengthened client relationships. Effective reporting can provide clients with data-driven insights that inform their decision-making, while upselling can offer clients new opportunities to expand their campaigns and grow their businesses.

    Failing to manage renewals and upsells effectively can lead to missed opportunities and potential loss of recurring revenue. By implementing clear processes and strategies that prioritize client needs and goals, partners can avoid these risks and ensure their clients achieve sustained success over time.

    What to Look for with Renewals and Upsells

    To approach the renewal and upsell process effectively, partners should look for ways to improve and optimize their clients’ campaigns. This could involve identifying and building on areas of success or addressing areas that need improvement and offering solutions to overcome those challenges. Partners should aim to pitch renewals and upsell regularly, ideally in conjunction with regular reporting and performance analysis.

    How to Know What’s Working

    To know what’s working in a current renewal or upsell product mix, partners should review campaign data and performance metrics to identify which products and strategies generate the most revenue and engagement. They should also gather customer feedback and engagement data to gauge the campaign’s success. By analyzing this information, partners can make data-driven decisions about which products to prioritize and which to adjust or phase out.

    To determine what products to focus on or are missing, partners should refer to digital solutions and consider their client’s unique needs and goals. If a campaign struggles with a particular aspect, partners might consider offering targeted solutions to address those challenges, such as social media advertising, email marketing, or content marketing. By staying current on digital marketing trends and solutions, partners can ensure that clients receive the best possible advice and support.

    Suppose a local media company or agency sees a dip in campaign results. In that case, they should evaluate which products or services are underperforming and consider pivoting to alternative solutions that could better meet the needs of their clients. Here are a few examples of alternative solutions:

    • Social Media Advertising: If a local media company sees a dip in campaign results, it could consider adding social media advertising to its mix. Social media platforms offer a wealth of targeting options and can help businesses reach their desired audience with precision. Social media advertising solutions can help partners drive engagement, traffic, and conversions on social media platforms like Facebook, Instagram, and LinkedIn.
    • Search Engine Marketing: If a local media company’s campaign results suffer, they could consider incorporating search engine marketing (SEM) into their mix. SEM can help businesses increase visibility by targeting specific keywords and phrases relevant to their business to drive traffic to their website.
    • Programmatic Display Advertising: If a local media company struggles to generate results through traditional display advertising, it could consider using programmatic display advertising. Programmatic advertising uses artificial intelligence and machine learning to target specific audiences and serve real-time ads and conversions on various devices and platforms.

    In summary, the solution a local media company or agency should focus on will depend on their client’s specific needs and goals. By evaluating campaign data and metrics and working with their clients to understand their pain points and objectives, partners can identify alternative solutions that can help them generate better results and drive growth.

    Whether you’re new or a veteran of renewals and upsells, making this process as influential as possible will help you deliver the returns you deserve. 

  • Image via Unsplash

    Guest post by: Adam Taylor 3/16/2023

    Collaboration is a crucial component of running any successful business. When teams work well together, it leads to more creative, efficient, and effective solutions to any problems that arise. But how do you go about fostering better collaboration in your business? Leadership Flagship has listed five tips to get you started!

    Encourage Open Communication

    One way to boost collaboration in your company is by creating an environment where employees feel comfortable communicating openly and sharing ideas. Every team member should be able to confidently share ideas with each other without fear of ridicule or criticism.

    Maintaining an open line of communication fosters creativity and leads to more innovative solutions. It also helps build trust between teammates, further facilitating a collaborative environment.

    Ensure Your Staff Understands Processes

    Another key factor is ensuring everyone on your staff understands the processes they’re responsible for carrying out. When your employees know precisely what they need to do, there’s less confusion and fewer delays when working together on projects. It also makes it easier for team members to ask questions if they don’t understand something or need clarification on a process.

    Keep in mind that infographics are a fantastic way to simplify complex company processes, making it easier for your staff to understand and visualize the process. By using visual elements, like icons, colors, and charts, you can make abstract concepts easier to comprehend, engage with, and retain. Infographics also allow you to break up long pieces of text into digestible chunks so that they’re more accessible to diverse audiences. Besides, they’re easy to create with the help of an infographic maker!

    Teach Personal Accountability

    Personal accountability is critical in collaboration. Your employees need to be held accountable for their actions and contributions when working as part of a team effort. That way, each person holds themself responsible for their part in the process and works hard to meet deadlines or complete tasks within the allotted time frame. It encourages people to take ownership of their work as well, which can lead to better results overall.

    Foster Cross-Team Collaboration

    Facilitating cross-team collaboration can go a long way in making you a better business owner and leader. Having teams from different departments work together on projects can boost efficiency because each team will have different skill sets that complement one another throughout the process.

    Then there’s the fact that harnessing multiple perspectives often yields better solutions; contrary viewpoints offer unique insights into potential problems or issues that can arise during the development or execution stages of a project timeline. 

    Incentivize Your Team(s)

    Recognizing and rewarding team collaboration is key to creating an engaging and productive work environment. Rewarding teams for coming together to solve tough problems, collaborating on projects, or having open conversations about ideas can build trust between colleagues and boost morale.

    Recognizing collaboration and success can motivate your team to continue working together to reach your goals. Here are a few ways to do just that:

    • Celebrate successes in public. Recognize the team’s collective efforts publicly to build pride and encourage other teams to do the same.
    • Show appreciation often. Thank your team for their input, even if the outcome is not what you expected.
    • Give thoughtful rewards. Think about meaningful gifts for each team member, and consider personalized rewards like special skills development opportunities or extra days off.
    • Offer flexibility. Provide options for exchanging points for different awards so each team member can choose something they appreciate the most.
    • Encourage collaboration. After recognizing and rewarding successful collaborations, suggest ways your team could improve in future collaborations to foster an environment of continuous learning and growth.

    Conclusion

    There are countless ways to improve collaboration within your company. Facilitating open communication, informing your staff of processes, encouraging personal accountability, and fostering cross-team collaboration are crucial. And you don’t want to forget to recognize your teams for a job well done. Get ready to work better together and propel your business to new heights!

    If you enjoyed this article, you can find more helpful content on Leadership Flagship!

  • by: Margaret Wood July 18, 2022, 5:01PM

    Photo by Andrea Piacquadio on Pexels.com

    A quick analysis of any organization’s corporate training program would likely reveal those allocated costs to be a negligible portion of the overall budget. As companies continue to come back online, many acknowledge that training is vital to employees and the company’s success. Yet, some companies resist, with profits taking precedence above all else.

    But have you ever considered the actual costs of outdated training and how it may impact your organization, leadership, and staff? To understand the value training adds to a company, one only needs to look at the effects of the training.

    Why train?

    Recent studies demonstrate that continuous training leads to better communication and happier employees, as well as better outcomes such as improved product quality, more projects being completed on time and in the most efficient manner and healthier company culture. So, whether it’s training new hires or providing continuous training, keeping your organization in step with the market’s demands is vital; it could mean the difference in the quality of employees you attract, your turnover, and retention rates.

    Whether your company is 150 or 5000 employees strong, as leadership, your main goals are to ensure your staff is trained appropriately to perform their job role and keep them motivated, heading off burnout. Short-cutting training, i.e. safety training, could lead to catastrophic circumstances. Additionally, by not training your employees on mandates, new policies, practices, and requirements as they arise, you may be exposing the company to legal issues, which, in turn, can be extremely costly.

    As leadership, your job has become more challenging with the incorporation of hybrid workforces; and the training of these two distinctly different staff types has become exponentially demanding. In-house staffing could quickly disengage if they are not provided practical training, causing frustration and lack of motivation. Outdated training materials may not address the necessary training needed to maintain remote staffing.

    Outdated or ineffective training can impact your entire organization in several ways:

    • Additional time, expenses and materials wasted in re-work
    • Customers, suppliers, and stakeholders are negatively affected
    • Decreased performance results in lower profit
    • Increase in error rates
    • Increase in performance failures
    • Increases turnover
    • Quality issues
    • Weaker performance

    Benefits of Ongoing Training

    Staying in step with the market shifts in terms of knowledge in your industry is no longer a luxury. A lack of training may cause an organization once considered a leader in its industry to drop its rankings. Your entire organization misses out on crucial innovations by neglecting to educate your employees on advancements, policies and industry trends.

    • Companies that provide continuous training to upskill and reskill their staff remain more flexible and competitive; this allows them to pivot and quickly respond to unexpected changes.
    • Employees place much value on having the skills required to perform their duties; if the tools to learn and succeed are unavailable, workplace morale suffers, performance suffers, and attrition occurs. Mistakes are made, and the company doesn’t perform well, often leading to an exodus.
    • One of the most persuasive reasons to join a new organization for Millennials, Gen X’ers (and beyond) is the opportunity for learning and development, including self-development.
    • Well-trained employees with the skills necessary to perform their jobs positively impact the organization and deliver higher quality work.
    • Employee confidence is boosted when they feel they are working effectively, leading to greater job satisfaction, healthier work culture and improved employee retention.
    • A higher work quality leads to improved supplier relationships, greater customer satisfaction, and happier stakeholders.
    • Training reduces risk.

    Why some training doesn’t achieve its goals

    The biggest reason that some corporate training doesn’t achieve its goal is that no strategic focus is involved. Christo Popov, CEO and founder of FastTrackdiscovered after training over 5000 executives that companies don’t train according to the business’s stage of development. The wrong people are sent to training, are over-trained, and implementation is poorly executed.

    Additionally, some training programs lack interest and usefulness. The training becomes valid if the training enhances your life and motivates you to become a more dedicated employee. Also, training should be essential and directed toward what the job requires in the short term, i.e., the next six months.

    How a Learning Management System (LMS) Works

    Management Learning Systems provide multiple types of training, including Course Content libraries, custom course development, Virtual Reality Training, and much more! Most LMS are cloud-based training platforms that allow you to organize, manage and assign all your in-person and online training in one place quickly and easily.

    Some of the extraordinary benefits of this type of platform include:

    • A well-designed curriculum strategy that maximizes results and improves individual knowledge
    • Accessibility – training platform is accessible from anywhere with a Wi-Fi signal, bringing remote workers into the fold.
    • Custom-branded online course designed and built by a skilled team.
    • E-Learning specialists will help you create quality training materials.
    • Empowers your workforce through a centralized learning platform where you can assign and track
    •  High-quality eLearning courses that drive business.
    •  Informative and immersive courses that promote the uniqueness of your corporate culture.
    •  Minimizing training risks with virtual reality training.
    •  Practice real-world problem solving through our VR feature.
    •  You will consistently deliver relevant, impactful information to your workforce.
    •  Scalability – You can grow your platform to keep pace with the market demands.

       Most well-designed platforms integrate nicely with:

    • Content Compatibility
    • Customization + Branding
    • E-commerce
    • LinkedIn Learning Integration
    • Localization-ready
    • Mobile Learning
    • Open Sesame Integration
    • Single-Sign-On (SSO)
    • Social Sharing
    • xAPI Compatible

    Request a trial period for any LMS you may be considering and choose one that best suits your needs. Learn how training your teams can be simplified and consistent.

    (c) Margaret Wood 2022

  • LMS for Manufacturing Training-The Benefits of Online Training 

    by: Margaret Wood 3/7/2022 7:16pm

    In the manufacturing industry, one of the best ways to retain and train employees to achieve sustainable business goals is by engaging employees and aligning their goals with those of the organization. Here, we provide examples of how some companies have benefited from LMS and how to use online training to train or retain employees. When selecting an LMS, look for software that meets your manufacturing training needs now and is scalable for the future.

    The Training Process

    Manufacturers are discovering that training processes from the past are outdated and often ineffective; they need to learn how AI is being used to deliver innovative approaches. Employers need to provide meaningful training and development to thrive for both the employees and the organization.

    A study by the U. S. Bureau of Labor showed that employees in the manufacturing industry, on average, only stay 4.6 years in any position. Retention is paramount; training needs to be a continuous process in the manufacturing segment.

    Here are some of the most relevant e-Learning statistics for 2022. 

    • 40% of fortune 500 companies utilize e-Learning
    • 58% of employees globally prefer to learn at their own pace
    • A study by the American Heart Association shows that e-Learning improves employee productivity by 15%-25%
    • On average, 42% of companies who use e-Learning generate more income.

    Online courses have a 72% completion rate.

    e-Learning is making a significant impact due to the enormous cost and time savings. However, some aspects of training within manufacturing are best conducted in the classroom; this is a valid point to consider. Investing in the manufacturing workforce with e-Learning helps build employees’ skills and creates an agile workforce.

    Types of e-Learning

    • Blended Learning
    • Mobile Learning
    • Virtual Classrooms
    • Web-based Learning

    Look at how e-Learning can help manufacturing companies:

    1. Can be targeted to train on specific skills requirements.
    2. It can be used in combination with in-person training. 
    3. Courses are environmentally friendly, producing 86% fewer greenhouse gases.
    4. Lessons are typically completed faster than classroom courses.
    5. Educates the workforce on good manufacturing practices.
    6. Exceptionally effective for compliance training.
    7. Help manufacturing companies manage high employee turnover.
    8. The information presented is consistent.
    9. Learning content can be updated easily.
    10. Provides mobile phone app.
    11. Provides excellent training in supply chain management.
    12. Provides metrics of employee performance.
    13. Reduces training costs and increases revenue.

    Why Choose e-Learning for manufacturing 

    Professor Art Kohn’s book Brain Science: The Forgetting Curve, outlines a typical scenario: after completing the required training, an employee returns to their workplace; they have already forgotten most of what they learned in the classroom training. 

    Kohn reported that 50% percent of the information was forgotten within one hour of training, increasing to 70% after 24 hours and 90% after a week. 

    Connecting through an LMS

    When you pair up a seasoned worker with a newbie, the buddy system has proven remarkably effective in training and reaching professional goals. There’s a good chance the veteran has already asked the same questions and can respond to them in real-time due to their real-life experiences.

     This is true in the digital world as well. Learning management systems (LMS) feature:

    • mentoring, 
    • coaching, 
    • communication features

    An LMS allows businesses to remain fluid; companies can group employees in numerous ways, creating a good flow of communication. This transparency enables new hires to feel confident they are getting the help they need while benefiting from the knowledge and experience of seasoned co-workers. 

     A 2018 AARP study shows that of the 170M people expected to be in the workforce by 2026, 42M will be 55 and older. Many organizations have set up senior employees in training roles; they can manage the online training from home, allowing them to share their expertise and help maintain a skilled workforce. e-Learning improves the way we teach, but it also creates job opportunities for experienced people; it allows seniors to remain comfortably employed without the pressures of a full-time job.

    e-Learning Is Making Its Presence 

    The most prevalent benefits of e-Learning are reduced costs and time saved. However, manufacturing companies are still hesitant. Consider that some aspects of training in the manufacturing ecosystem are best conducted in the classroom.

    If employees or trainers must travel to various locations for training courses, time and costs can be radically reduced by centralizing training through an LMS, ensuring accessibility and consistency.

     Successful Implementation

    Cisco’s investment in a social media training program offered over 46 courses for contractors and employees, overwhelming the participants. Upon looking into the matter, Cisco chose to gamify and created three levels of certification: Specialist, Strategist, and Master, with four sub-levels. 

     Results: More than 650 Cisco employees completed and received certification in over 13,000 courses.

     Adidas Group

    Thinking about how it trained its more than 51,000 employees globally, Adidas introduced its distinctive L&D solution: The Group Learning Campus. The new initiative offers e-books, video lectures, pdfs, and a wide range of interactive learning materials, with 24/7 access. 

    Results: Adidas has seen a substantial improvement in skills and improved performance.

    Shell Oil

    With 92,000 employees across 70 countries, Shell Oil’s e-Learning platform, the Shell Open University, provides every employee 24/7 with access to materials that include e-books, video lectures, technical guides, and webcasts.

    Toyota

    Toyota’s 51 manufacturing facilities in 28 countries employ over 340,000 employees. Toyota has provided over 150 classes for its certified technical staff and trained over 18,000 engineers and motor technicians. Toyota developed its own LMS to facilitate training. 

    Results: Through continuous training via the LMS, Toyota has removed the need for re-certification.

    Pitney Bowes

    Pitney Bowes employs over 14,000 people worldwide. To train its workforce, especially its dispersed engineering and manufacturing teams, the company uses an LMS system. Every employee has lifetime access.

     Results: 84% of the employees now resort to LMS to upgrade their skills.

     PayPal

    Results: 

    3M Health Information Systems

    3M Health Information Systems (3M HIS). Traditional classroom training became a significant logistical challenge, consuming the training budget. 3M determined that in-person training would not be able to be scalable.

    3M migrated its health services platform to AWS; the software now helps reduce costs and allows for more informed patient care.

    Solve the Pain Points

    Increase your employee satisfaction with a user-friendly LMS as the centerpiece of a comprehensive talent management ecosystem. Our LMS will scale your team’s growth – from onboarding to compliance and front-line to the C-suite.

    The Final Analysis

    Manufacturing companies can be reticent in engaging in e-Learning. Yet, e-Learning could be the evolution missing from the manufacturing industry.