Leadership Flagship
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.~ John Quincy Adams
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Category: Workplace Culture
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Anger is a perfectly normal human emotion and, when dealt with appropriately, can even be considered a healthy emotion. We all feel angry from time to time, yet this feeling can lead us to say or do things that we later regret. Anger can reduce our inhibitions and make us act inappropriately…
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Aggression is a complex subject, not least because what one person sees as an acceptable form of expressing anger or frustration may be seen by others as a violent act.
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Usually, it is obvious when someone is aggressive, from his or her actions, words and/or expressions.
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Aggression is a behaviour, often closely linked to anger. Angry people can become aggressive, and aggressive people may become angry, but the two are not the same.
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Simply stated, the only way to exceed the expectations of others is to actively listen to their needs. Whether we want to admit it or not, in the middle of our dialogues, we are often distracted and are thinking of what we want to say.
Leadership Flagship 