Leadership Flagship
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.~ John Quincy Adams
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Category: Workplace Culture
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10 Ways to Actually, Finally Improve Company Culture Arianna Huffington Sep 21, 2017 IDEAS Huffington is founder and CEO of Thrive Global. There are endless truisms about the importance of company culture — so many that the idea of a strong culture has become a cliché. We often just nod our heads and move…
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DECEMBER 23, 2015 / KEN BLANCHARD Over the years, I’ve written a lot about servant leadership. I was recently reviewing Ken Jennings and John Stahl-Wert’s book The Serving Leader (Berrett-Koehler, 2003 and 2016) when I realized how much I like the term serving leader—it makes the point that leadership is about doing something, it’s not just a philosophy. When you…
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Hello, My Name is Ken—and I’m an Egomaniac JUNE 22, 2016 / KEN BLANCHARD I want to share a method for getting your ego out of the way and clear your path to becoming a servant leader. There are two sides of the human ego that can cause trouble. One is false pride—when you think more of yourself…
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by: Margaret Wood, Freelancer One of the first things that companies introduce customer support personnel to is: try to put yourself in your customer’s shoes. Why? When people call Customer Support, it’s for one of two reasons: They need help with a problem They have a question In either case, they have reached a level…
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“You can’t unlock a lock with a lock. You have to unlock a lock with a key.”
Leadership Flagship 