Leadership Flagship
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.~ John Quincy Adams
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Category: Customer Service
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Generative AI (gen AI) is the biggest workplace disrupter since the internet’s arrival and there’s no going back!
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Overall, sending thank-you notes is a simple yet powerful way to show customers that you value their business and care about their satisfaction.
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Your referral network is your net worth in sales Posted on 06-17-2021 by: Joanne BlackNo More Cold Calling LLC “How do I ask for a referral from customers I haven’t spoken with in two years?” That’s what a client recently asked me, and I was baffled by his revelation. How can smart, experienced sales reps let their…
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Especially if you value dignity, respect, and inclusion. BY JEFF HADEN@JEFF_HADEN (Reposted with permission) Before Coming to America, before The Arsenio Hall Show, long before Coming 2 America, Arsenio Hall was a sometime panelist on The Match Game-Hollywood Squares Hour, a game show whose one-year run was about a year too long. As Dave Holmes points out, the only notable thing about the show…
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by: Margaret Wood, Freelancer One of the first things that companies introduce customer support personnel to is: try to put yourself in your customer’s shoes. Why? When people call Customer Support, it’s for one of two reasons: They need help with a problem They have a question In either case, they have reached a level…
Leadership Flagship 