Leadership Flagship
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.~ John Quincy Adams
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Author: M. Wood
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by: Margaret Wood, Freelancer One of the first things that companies introduce customer support personnel to is: try to put yourself in your customer’s shoes. Why? When people call Customer Support, it’s for one of two reasons: They need help with a problem They have a question In either case, they have reached a level…
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“You can’t unlock a lock with a lock. You have to unlock a lock with a key.”
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Why Being Interrupted Is Most Likely Your Fault… Excerpt from Post on 10-09-2017, by:Stacey Hanke Most people believe they get interrupted because that is simply how the interrupting person behaves. In reality, the blame more often lies with the speaker rather than the interrupter. Your listeners may be interrupting you because you take too long…
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Basically, conflict arises from differences; it happens whenever people disagree over their motivations, values, ideas, perceptions, or desires…
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Wellness Starts With Awareness Posted on 10-09-2017, by: Jeff Davidson Breathing Space Institute A Time magazine editorial lauded one of their senior writers who died of a massive heart attack at age 44. They described him as a “vivid personality, first-class intellect, bracing professionalism.” The editorial / obituary said that this fellow did an extraordinary…
Leadership Flagship 